UX Development & Requirements Gathering
National Sports Organization
In 2014-2015, I worked on the design & implementation of a new system for a national sports organization. The client wanted to rebuild their entire scoring, databasing, and ranking system; for both 5,000 association users and 2+ million public end-users. This included re-creating a massive database, building a two-fold front-end (for employee/associates and public), more than a dozen appropriate tiers of user types, and new business processes to manage the new system.
I was the owner of two key critical capabilities of the new system; and developed myself to become the SME (subject matter expert) in these areas. For those capabilities, I lead the requirements meetings, created User Stories, designed the UX wireframes, and communicated with the development team daily to ensure correct implementation. Also assisted MDM team to create a consolidated & robust back-end. Provided backlog support for the capability until late into development.
The two capabilities under my supervision were successfully implemented. They are currently live on the client's website.
Here are the samples from this work. Unfortunately, for client-confidentiality purposes, any identifiable information has been blocked out. Please inquire to get more details.